Refund policy

📖 Our Promise to You

At Jane Austen Tees, we want you to love what you receive — and if something is less than satisfactory, we will make it right. No lengthy negotiations, no dramatic correspondence required.

We offer refunds for:
 
✨ Items sent incorrectly
✨ Damaged or defective products

Refund requests must be made within 30 days of your purchase date. To request one, simply reach out to us at emma@janeaustentees.com with your order number and a brief account of the trouble. We are excellent listeners.

This policy may be updated from time to time — for the most current version, please contact us directly at emma@janeaustentees.com.